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Welcome to the smm panel king FAQ page! Here, you'll find answers to the most common questions our users have about our services, payments, delivery times, account setup, and more. Whether you're new to social media marketing or a seasoned reseller, this section is designed to help you navigate our platform with ease. If your question isn’t listed here, feel free to contact our 24/7 support team — we’re always happy to help!
We noticed many customer make mistake and can't order properly and after order wrong think complain us.
✔️ Understand the service which you want to get. If you have any question, make sure to reach us before place an order. We can't help if you reach us after make any mistake.
Keep in mind that, this is an automated server. So, after place an order (not matter it's wrong link or proper link) we can't cancel it. Customer must need to place an order carefully. Follow below steps to make an order perfectly.
✔️ Select proper service which you are looking for. We see may customer order Facebook page followers service with a Facebook profile link.
Just think yourself that, page and profile is same thing? The answer is no, both are different.
So make sure to order proper service with proper link. To get page followers you need to order page follow service with a page link. And to get profile followers you need to order profile follow service with a profile link.
Hope you understand above explanation clearly. If not you can ask us at support ticket. Our support team is ready there to hearing from you.
✔️ Read service description before place an order. At service description we provide details about the service and example link format. Always order with the link format which we recommend at the service desciption.
Let me give an example for your easy understanding:
Instagram followers service works on both full profile link [ https://www.instagram.com/smmpanelkingadmin ] and only username [ smmpanelkingadmin ].
But we recommed full profile link at the service description. Why? Because, refill button not work properly for only username [ smmpanelkingadmin ] order.
Like this many service have special instruction at service description which you must need to follow to get smooth order delivery. May youtube subscribers service requre channel should have 2 video or 2 minutes long video otherwise it will not work. So, you must read service description fully, understand it and then order.
✔️ Select service, insert link, insert minimum and maximum quantites, check service average time and then place order.
A mass order is essentially a bulk order where you can submit multiple requests for different services (e.g., likes, followers, comments, views) across multiple platforms (e.g., Instagram, YouTube, TikTok) in a single step.
Instead of creating each order separately, you prepare a list of orders in a specific format and upload it to the panel.
How to Use Mass Order?
Here’s a step-by-step guide on how to create a mass order in an SMM panel:
1. Go to the Mass Order Section
Log in to your SMM panel.
Navigate to the "Mass Order" or "Bulk Order" section (usually found in the dashboard or order menu).
2. Prepare the Order List
Format the order details in a specific structure. Most SMM panels require the following format:
service_id|link|quantity
service_id|link|quantity
service_id|link|quantity
Example:
101|https://www.instagram.com/username1/|1000
202|https://www.youtube.com/watch?v=abc123|5000
303|https://twitter.com/user/status/123|200
Explanation:
service_id – The unique ID for the service (e.g., Instagram likes, YouTube views).
link – The target URL (e.g., profile, post, video).
quantity – The number of likes, views, followers, etc., you want to order.
3. Upload or Paste the List
Copy and paste the order list into the mass order field or upload a .txt or .csv file (if supported).
4. Submit the Mass Order
Double-check the format and quantities.
Click "Submit" or "Place Order."
5. Track the Progress
Once submitted, the panel will process each order individually.
You can track the status under the "Orders" or "History" section.
🚀 Benefits of Mass Orders
✔️ Saves time and effort when managing multiple accounts or platforms.
✔️ Reduces manual work and increases efficiency.
✔️ Ideal for resellers or agencies handling large-scale social media campaigns.
Sometimes server got issue and delivery wrong amount. In such case we will check server and if found any issue will refill / refund the order. This problem is very rare. Bellow are the main reasons:
✔️ No refill service can drop at any time (even during the order run). Always order refill guaranteed service for better experience. No refill service can drop at any time any amount.
✔️ For wrong link order, server consider that as completed. Make sure to check service description and see the link format there and order with correct link. In suck case you will not get any refund.
✔️ For overlap order you will not get actual amount as server works on order start count and order quantites. Make sure to wait until previous order completed. After complete previous order you can place new order for that link again. In suck case you will not get any refund.
This is an automatic server and everything manage here by AI. So, we are unable to cancel an order afte you submit it. Make sure to think before place an order.
In an SMM panel, a partial status refers to an order that was only partially completed due to some issue or limitation. Instead of failing entirely, the panel delivers part of the requested service and marks the rest as incomplete.
✅ What Does Partial Status Mean?
If an order shows a partial status, it means that:
Part of the order was delivered successfully.
The remaining part could not be completed due to an error, service limitation, or provider issue.
🛠️ Common Reasons for Partial Status
Here are some typical reasons why an order might be marked as partial:
🔸 Service Capacity Issue – The service provider couldn't fulfill the entire order.
🔸 Account or Link Problem – The target profile/post might have been removed, private, or restricted.
🔸 Drop in Engagement – If the service involved followers/likes/views, some might have dropped before completion.
🔸 Platform Limitations – Social media platforms like Instagram or YouTube may have imposed limits or detected suspicious activity.
🔸 Order Conflict – Another order for the same link might have interfered with the delivery.
🚀 What Happens After a Partial Status?
✔️ You Get a Refund for the Undelivered Part – Most SMM panels will automatically refund the balance for the incomplete part. You can see the refund history here.
✔️ Partial status makes an order terminate so if you want that service still you must need to place a new order.
✔️ Partial order never eligible for refill, this is our server limitation.
📌 Example:
➡️ You order 1,000 Instagram followers but only 700 are delivered before the service stops.
➡️ The order status changes to Partial and you get refunded for the 300 followers that were not delivered.
💡 Pro Tip:
Before placing large orders, test the service with smaller orders to avoid partial status.
Keep the target profile or post public and active to prevent delivery issues.
Drip Feed is a feature that allows you to deliver social media services (such as likes, followers, views, etc.) gradually over a specified period instead of delivering them all at once. This helps make the growth appear more natural and reduces the risk of being flagged for suspicious activity by social media platforms.
✅ What is Drip Feed?
Instead of receiving all likes, followers, or views instantly, the Drip Feed feature spreads the delivery over time.
It simulates organic growth and helps avoid sudden spikes that could trigger platform algorithms.
🛠️ How Drip Feed Works
When setting up a Drip Feed order, you define:
Quantity – Total amount of likes, followers, views, etc. you want to receive.
Runs – How many times the order should repeat.
Interval/Time – The delay between each run (in minutes or hours).
Example:
➡️ You want 1,000 Instagram likes to appear over 10 hours.
Quantity – 1,000 likes
Runs – 10
Interval – 1 hour
✅ This means:
100 likes will be delivered every hour for 10 hours.
After 10 hours, the total of 1,000 likes will be completed.
🚀 Benefits of Using Drip Feed
✔️ Looks Natural – Slow, steady growth mimics organic activity.
✔️ Reduces Risk of Account Suspension – Platforms are less likely to flag gradual engagement increases.
✔️ Better Engagement – Helps maintain consistent engagement over time instead of a sudden spike.
✔️ Flexibility – You can adjust the speed and frequency to match your goals.
📌 Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).
📌 Never order more quantity than the maximum which is written on the service name (Quantity x Runs)
Sorry to inform you that we set service price so tight that, there is no more option to provide any discount on our services. You can take the add fund bonus offer and consider that as a discount. We provide 5% - 25% bonus on add fund. Please check out add fund page for details.
If we provide any discount in future you will get that. You can get all updates at our telegram channel here: smmpanelkingannouncement
At first go live and then order with the live video link.
Refill mean guarantee. If a service is R30 mean it has 30 days refill guarantee. If the order drop in some case within 30 days then you will get refill from us. To get refill you need to reach us with order ID and issue.
What is no refill?
No refill mean the service have no guarantee. No refill service can drop at anytime for server issue. No matter a service is non drop, less drop or few drop but if it's no refill, it can drop at any time and no complain will be accept for that order issue.
When an order not eligible for refill?
✔️ If any order got partial then it never eligible for a refill.
✔️ If an order start count goes down after complete the order then the order not eligible for a refill.
✔️ If customer deleted the link then the order not eligible for refill.
✔️ After completed order if username change then the order not eligible for refill
✔️ After completed order if profile made private then the order not eligible for refill.
✔️ After completed order if spam flag keep on then the order not eligible for refill.
Sometimes server face some difficulties in delivering order and the order has been canceled. In such cases, we don't keep any charge for the order and auto adjust the money to user balance. Check the order cost and your user balance to ensure that.
You can get a smm panel like smm panel king here. Get now
You can collect order from various social media or from a sales page and resell our service.
You also can purchase a child panel from us. Connect our API and can start reselling our service. Read and know more.
Operating an SMM panel business is generally legal, but there may be regulations and guidelines to follow depending on your location. It's essential to research and comply with any legal requirements related to business registration, taxation, and data protection.
No, a legitimate SMM panel will never ask for your social media password. Only the username or profile link is required to deliver services.
Reputable SMM panels use encryption and secure payment gateways to protect your data and payment details.
No, services are delivered discreetly, and engagement looks natural to avoid suspicion.
Contact customer support if the service is delayed or not delivered as expected. Refunds or replacements are often provided in such cases.
Yes, but YouTube requires real engagement (watch time, subscribers) for monetization approval.
Yes, but YouTube requires real engagement (watch time, subscribers) for monetization approval.
Yes, but YouTube requires real engagement (watch time, subscribers) for monetization approval.